Shipping, Delivery & Returns

Worldwide delivery, made simple. We offer flexible shipping options and deliver globally via Royal Mail. Whether you're in the UK or overseas, we've got you covered.

Delivery Policy

We ship worldwide and offer the following delivery options:

  • Standard Shipping (not trackable)
  • Signed Shipping
  • Tracked Shipping (you'll receive a tracking number once shipped)

All orders are sent via Royal Mail, unless otherwise stated.

Shipping Timeframes

We aim to dispatch your order once it’s been received and processed. Delivery times are approximate and may vary slightly depending on location:

  • UK: 3–10 working days
  • Europe: 5–14 working days
  • USA: 5–14 working days
  • Rest of World: 7–14 working days

If you choose tracked shipping, you’ll receive an email with tracking details once your order has been dispatched.

Need help tracking your parcel? Please contact Royal Mail or your local postal service directly via their websites.

*Can’t find your country at checkout? Drop us an email and we’ll try our best to offer an alternative way to shop.

Returns & Exchanges

We totally understand — sometimes things don’t work out. If you’d like to return or exchange an item, just send us an email within the timeframes below, and we’ll guide you through the process:

Return/Exchange Guidelines

  • Contact us within: 14 days of receiving your order
  • Ship items back within: 30 days of delivery
  • Cancel an order: Within 24 hours of purchase

Non-Returnable Items

We’re unable to accept returns or exchanges for:

  • Custom/personalised orders
  • Digital downloads
  • Used or worn items
  • Intimate items (for hygiene reasons)
  • Sale items
  • Items damaged after delivery due to customer handling

Important Notes

  • All items are made to order — return shipping costs are the responsibility of the buyer.
  • Please email us before sending anything back. We cannot accept unsolicited returns.
  • Once your return is received and approved, we’ll arrange your refund or exchange promptly.

If you have any questions at all, don’t hesitate to reach out — we’re here to help.